Privacy Policy for Costa Acquisition
Last Updated: October 10, 2025
At Costa Acquisition (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and AI-driven systems (collectively, the “Services”). By using our Services, you agree to the terms described below.
1. Information We Collect
We collect information in a few ways:
a. Personal Information
When you use our Services, book a call, or submit a form, we may collect:
Name
Email address
Phone number
Business name (if applicable)
If payments are processed through third-party platforms, your billing information is handled securely by those providers — we do not store credit card details.
b. Non-Personal Information
We automatically collect data like IP address, browser type, pages visited, and general usage behavior to improve site performance and user experience.
c. Cookies & Tracking
We use cookies and similar technologies to remember preferences, track conversions, and optimize campaigns. You can disable cookies through your browser settings at any time.
2. How We Use Your Information
We use your information to:
Schedule and confirm appointments.
Send SMS and email updates, reminders, and service notifications.
Follow up on inquiries and provide customer support.
Deliver marketing messages or promotional offers (you can opt out anytime).
Improve and personalize our Services using analytics and AI.
Comply with legal obligations or enforce our Terms of Service.
3. SMS Communications
By submitting your phone number, you consent to receive SMS messages from Costa Acquisition related to scheduling, reminders, and updates.
Message frequency varies (typically 1–10 messages per month).
You can opt out anytime by replying STOP.
Reply HELP for assistance.
Message and data rates may apply.
Your number will never be sold or shared with third parties for marketing purposes.
4. How We Share Your Information
We don’t sell or rent your data. We may share limited information only when necessary:
With service providers (e.g., hosting, analytics, CRM tools) who help operate our Services under strict confidentiality.
For legal reasons, such as complying with subpoenas or regulatory obligations.
In business transfers, if part of Costa Acquisition is sold or merged.
All third parties are required to handle your data safely and in compliance with privacy laws.
5. Data Security
We use administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we continuously update our practices to minimize risks of unauthorized access, alteration, or loss.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing or automated communications.
Request a copy of your information in a portable format.
To exercise these rights, contact us at [email protected] and we’ll respond promptly.
7. Third-Party Links
Our Services may include links to third-party websites or integrations (like CRMs or payment processors). We are not responsible for the content or privacy practices of those third parties. Review their policies before sharing personal data.
8. Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect data from anyone under that age. If we learn we’ve collected such information, we’ll delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be reflected by a new “Last Updated” date at the top. Continued use of our Services after updates means you accept the new terms.
10. Contact Us
If you have questions, concerns, or data requests, contact us at:
📧 [email protected]
📞 (352) 999-0143